FAQs
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Cost and pricing
How much does it cost?
Our care team can provide additional information based on your individual needs and treatment plan.
What’s included in the price?
Our care team can provide additional information based on your individual needs and treatment plan.
Are there any membership fees? What are the hidden costs?
Our care team can provide additional information based on your individual needs and treatment plan.
Do you accept CareCredit® cards?
Our care team can provide additional information based on your individual needs and treatment plan.
Does the price increase with the dose?
Our care team can provide additional information based on your individual needs and treatment plan.
Can I use my HSA/FSA card?
Our care team can provide additional information based on your individual needs and treatment plan.
Do you accept insurance?
Our care team can provide additional information based on your individual needs and treatment plan.
Do you offer payment plans?
Our care team can provide additional information based on your individual needs and treatment plan.
Can I purchase multiple vials at a time?
Our care team can provide additional information based on your individual needs and treatment plan.
Do you accept payments from mobile wallets like Apple Pay, Google Pay or Venmo?
Our care team can provide additional information based on your individual needs and treatment plan.
Why do I have to pay before I’m approved/the medication is shipped?
Our care team can provide additional information based on your individual needs and treatment plan.
Do I need to pay extra for the syringes and alcohol prep pads?
Our care team can provide additional information based on your individual needs and treatment plan.
Do you price match?
Our care team can provide additional information based on your individual needs and treatment plan.
Pharmacies
What pharmacies does OrderlyCares use to compound their medications?
Our care team can provide additional information based on your individual needs and treatment plan.
Are OrderlyCares pharmacies 503A or 503B designated? How are OrderlyCares’ pharmacies regulated?
Our care team can provide additional information based on your individual needs and treatment plan.
Orders and shipping
How long does it take to ship?
Our care team can provide additional information based on your individual needs and treatment plan.
Can you expedite my order?
Our care team can provide additional information based on your individual needs and treatment plan.
What is OrderlyCares’ refund policy?
Our care team can provide additional information based on your individual needs and treatment plan.
How long does the refund process take?
Our care team can provide additional information based on your individual needs and treatment plan.
Can I cancel my OrderlyCares order?
Our care team can provide additional information based on your individual needs and treatment plan.
Can you ship multiple months of medication?
Our care team can provide additional information based on your individual needs and treatment plan.
Can you send me replacement syringes if ever I accidentally lose or damage the ones that I have?
Our care team can provide additional information based on your individual needs and treatment plan.
How do I make a claim for lost packages?
Our care team can provide additional information based on your individual needs and treatment plan.
How long until I receive my order?
Our care team can provide additional information based on your individual needs and treatment plan.
Can I ask for medication refill earlier than the check-in date?
Our care team can provide additional information based on your individual needs and treatment plan.
How do I track my prescription once it has left the pharmacy?
Our care team can provide additional information based on your individual needs and treatment plan.
What if my medication got warm during shipping?
Our care team can provide additional information based on your individual needs and treatment plan.
Program
What medications does OrderlyCares offer?
Our care team can provide additional information based on your individual needs and treatment plan.
What is included in your program?
Our care team can provide additional information based on your individual needs and treatment plan.
How do I sign up?
Our care team can provide additional information based on your individual needs and treatment plan.
Who is eligible for compounded GLP-1 or GLP-1/GIP medications through OrderlyCares?
Our care team can provide additional information based on your individual needs and treatment plan.
How do refills work?
Our care team can provide additional information based on your individual needs and treatment plan.
When will I hear from the doctor?
Our care team can provide additional information based on your individual needs and treatment plan.
Are lab/bloodwork needed to start with OrderlyCares?
Our care team can provide additional information based on your individual needs and treatment plan.
What is a GLP-1 medication? How does it work?
Our care team can provide additional information based on your individual needs and treatment plan.
What are compounded GLP-1 medications?
Our care team can provide additional information based on your individual needs and treatment plan.
Why do some patients need compounded drugs?
Our care team can provide additional information based on your individual needs and treatment plan.
How much weight can I lose on a GLP-1 medication?
Our care team can provide additional information based on your individual needs and treatment plan.
How long does it take to see results?
Our care team can provide additional information based on your individual needs and treatment plan.
Why do I have to pay before I’m approved/the medication is shipped?
Our care team can provide additional information based on your individual needs and treatment plan.
About OrderlyCares
Can you tell me a little bit about OrderlyCares and its background?
Our care team can provide additional information based on your individual needs and treatment plan.
How does OrderlyCares approach safety and quality?
Our care team can provide additional information based on your individual needs and treatment plan.
How does OrderlyCares save me time and money?
Our care team can provide additional information based on your individual needs and treatment plan.
How is this different from a regular doctor’s office visit?
Our care team can provide additional information based on your individual needs and treatment plan.
Is OrderlyCares a subscription service?
Our care team can provide additional information based on your individual needs and treatment plan.
Does OrderlyCares provide any mental health support?
Our care team can provide additional information based on your individual needs and treatment plan.
Does OrderlyCares provide any fitness and nutrition support?
Our care team can provide additional information based on your individual needs and treatment plan.
Telehealth
How do I have a consultation with one of your medical providers?
Our care team can provide additional information based on your individual needs and treatment plan.
Who are the OrderlyCares medical providers? Are they licensed?
Our care team can provide additional information based on your individual needs and treatment plan.
How quickly is treatment prescribed?
Our care team can provide additional information based on your individual needs and treatment plan.
Do you have licensed providers in my state?
Our care team can provide additional information based on your individual needs and treatment plan.
Can I talk to a doctor via phone call or video?
Our care team can provide additional information based on your individual needs and treatment plan.
Your team of medical experts, connected
Your health is interconnected, but healthcare doesn’t always feel that way. When care is spread across different providers and services, it can be difficult to see the bigger picture.
OrderlyCares brings a more cohesive approach to whole-body wellness, helping connect the dots so you can focus on the bigger picture of your health.
Meet our team of experts
From our founder
Chris Spears, Founder & CEO
I created OrderlyCares after experiencing firsthand how difficult it can be for people to access affordable, quality healthcare—and how much of what we pay for care is hidden... I knew there had to be a better way.
That’s why we built a platform that makes care more accessible, more transparent, and easier to navigate.
Join OrderlyCaresMembership that makes sense
For as little as $99/month, OrderlyCares meets you where you are in your wellness journey and brings together your provider, medications, and support into one connected care network.
Join OrderlyCares